Frequently Asked Questions
Everything you need to know about your VLAND experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, generally arriving within 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply initiate a return through our online portal to receive a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
What payment methods do you accept?
VLAND accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 70% of our current collection is made from recycled or organic materials, and we aim to reach 100% sustainability by 2026.
Can I change or cancel my order?
Orders are processed quickly, but we offer a 1-hour window after purchase to request changes or cancellations. Please contact our support team immediately for assistance.